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Covid - 19

Dear Patients, As the world works to limit the spread of COVID-19, we want to let you know how we’re making our office extra safe during this time.   Wearing masks may be new to you, but not to us. We've always worn PPE (personal protective equipment) to protect you. We've always used state of the art sterilization.  We have always disinfected our treatment room surfaces in between each patient. All of our staff receive ongoing infection control training. A third party also inspects the office and provides additional infection control training to all staff members to insure that Perry Hall Dental Care is always providing the safest environment for our patients and staff. That said, we are now taking some additional precautions to make sure you feel as comfortable in our office as possible: • All staff members have their temperatures checked each morning and confirm that they are not experiencing any symptoms and have not been around anyone that has or has been exposed to COVID-19 • We will be asking patients a series of screening question on our confirmation phone call and again when you arrive. • We will be asking you to stay in your car when you arrive. You will receive a phone call when you may come into the office • We will ask you to wear a face mask in the office at all times except during dental procedures • We will be asking you to complete a COVID-19 specific screening form and we will be taking your temperature when you arrive. • We will ask you to wash your hands or use our provided hand sanitizer prior to going back for your appointment • We will be providing you with Peroxyl to rinse your mouth prior to any procedures • For cleanings, we will not be using any ultrasonic scaling and we will not be polishing after cleanings for the time being • We will be staggering appointment times to insure that only one patient is coming in or leaving the practice at a time • In addition to the procedures for the operatories, all touch surfaces in the common areas (door knobs, counters, etc.) will be disinfected between each patient. • Our clinical team and front desk will be wearing additional PPE including face shields • We have purchased air purifiers for each operatory and the waiting room that have medical grade HEPA filters that remove 99.99% of airborne particles, UV germicidal lamps to kill viruses, and a 18-lb carbon filter to remove chemicals from the air. With our masks and face shields, we may look a bit like Storm Troopers, but we promise you that we are smiling under our masks.  We look forward to seeing you soon Thank you for your continued support. We value you as part of the Perry Hall Dental Care family. • Perry Hall Dental Care

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3904 E Joppa Rd

MD 21236

Nottingham Family Dentist

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  • Your Rights and Responsibilities as a Patient

Your Rights and Responsibilities as a Patient

Patient Rights

  • You have a right to choose your own dentist and schedule an appointment in a timely manner.
  • You have a right to know the education and training of your dentist and the dental care team.
  • You have a right to arrange to see the dentist every time you receive dental treatment, subject to any state law exceptions.
  • You have a right to adequate time to ask questions and receive answers regarding your dental condition and treatment plan for your care.
  • You have a right to know what the dental team feels is the optimal treatment plan as well as the right to ask for alternative treatment options.
  • You have a right to an explanation of the purpose, probably (short and long term) results, alternatives and risks involved before consenting to a proposed treatment plan.
  • You have a right to be informed of continuing health care needs.
  • You have a right to know in advance the expected cost of treatment.
  • You have a right to accept, defer or decline any part of your treatment recommendations.
  • You have a right to reasonable arrangements for dental care and emergency treatment.
  • You have a right to receive considerate, respectful and confidential treatment by your dentist and dental team.
  • You have a right to expect the dental team members to use appropriate infection and sterilization controls.
  • You have a right to inquire about the availability of processes to mediate disputes about your treatment.

(Adopted by the American Dental Association in 2009)

Your Responsibilities as a Patient

  • You have the responsibility to provide, to the best of your ability, accurate, honest and complete information about your medical history and current health status.
  • You have the responsibility to report changes in your medical status and provide feedback about your needs and expectations.
  • You have the responsibility to participate in your health care decisions and ask questions if you are uncertain about your dental treatment or plan.
  • You have the responsibility to inquire about your treatment options and acknowledge the benefits and limitations of any treatment that you choose.
  • You have the responsibilityfor consequences resulting from declining treatment or from not following the agreed upon treatment plan.
  • You have the responsibilityto keep your scheduled appointments.
  • You have the responsibilityto be available for treatment upon reasonable notice.
  • You have the responsibilityto adhere to regular home oral health care recommendations.
  • You have the responsibilityto assure that your financial obligations for health care received are fulfilled.

(Adopted by the American Dental Association in 2009)

American Dental Association Leads Fight for Patient Rights

The American Dental Association has supported legislation that will set a few basic rules to promote high-quality care and protect patients in an increasingly bottom line-driven health care system.

ADA member dentists have been instrumental in moving the patients' rights issue into the national spotlight. The nation appears closer than ever to finally seeing a comprehensive patients' bill of rights passed into law.

While Congress debates various versions of patient rights legislation, the insurance and managed care industries have long supported legislation that would fail to protect all privately insured Americans against unfair delays and denials of coverage by their health plans, according to the ADA. Some ill-fated bills left out critical protections, such as guaranteeing people the option of choosing their own doctors or creating mechanisms to address patients' grievances against health plans. One proposal even omitted freestanding dental plans, which could have left more than 120 million dental patients without these vital protections.

The American Dental Association continues to lobby for the enactment of bipartisan legislation to help ensure that health plans treat patients fairly and do not discriminate against dentists. Here are some of the key issues identified by the ADA:

  • Coverage for freestanding dental plans, which account for the vast majority of Americans who have dental coverage.
  • Patient choice, by guaranteeing access to at least one plan with a point-of-service option that allows patients the opportunity to choose their own doctors.
  • Health plan accountability, through the availability of impartial, external review and by holding plans accountable when their decisions to delay or deny care harm patients.
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Tuesday:

8:00 am-12:00 pm

Wednesday:

8:00 am-6:00 pm

Thursday:

8:00 am-6:00 pm

Friday:

8:00 am-5:00 pm

Saturday:

Closed

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